Terms & Conditions

1. Introduction
Welcome to Pentachem USA (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website and the purchase of our products and services. By accessing our website or placing an order, you agree to be bound by these terms.

2. Company Information
Pentachem USA is a supplier and distributor of industrial chemical products, working in partnership with leading manufacturers in Europe and other global markets.

3. Products and Services
We supply industrial and specialty chemical products for commercial use. All products are intended for professional and industrial applications only.
We reserve the right to modify or discontinue products at any time without notice.

4. Orders and Acceptance
All orders are subject to acceptance by Pentachem USA. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or compliance concerns.

5. Pricing and Payment
Prices are subject to change without notice. Payment terms will be specified in the invoice or agreed contract. Failure to make timely payments may result in delayed shipments or order cancellation.

6. Shipping and Delivery
Delivery dates are estimates only and not guaranteed. Pentachem USA is not liable for delays caused by carriers, customs, or unforeseen circumstances.
Risk of loss transfers to the buyer upon delivery or as defined in agreed shipping terms (e.g., Incoterms).

7. Compliance and Use
Customers are responsible for:

• Proper handling, storage, and use of chemical products

• Compliance with all applicable laws and regulations

• Ensuring products are used only for their intended industrial purposes

8. Safety and Documentation
Safety Data Sheets (SDS) and relevant documentation will be provided where applicable. Customers must review all safety information prior to use.

9. Limitation of Liability
Pentachem USA shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
Our total liability shall not exceed the purchase price of the product supplied.

10. Warranty Disclaimer
All products are provided “as is” unless otherwise stated. We make no warranties, express or implied, including merchantability or fitness for a particular purpose.

11. Returns and Claims
All claims regarding damaged or incorrect products must be made within a specified period (e.g., 5–10 business days) after delivery.
Returns are subject to approval and must comply with safety and handling regulations.

12. Intellectual Property
All website content, branding, and materials are the property of Pentachem USA and may not be used without permission.

13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Florida, USA.

14. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our website constitutes acceptance of the updated terms.

15. Contact Information
For questions regarding these Terms, please contact:
Pentachem USA / info@pentachemusa.com